Effective Date: 25 March 2024
1. Introduction
Welcome to my website. I am committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how I collect, use, disclose, and protect your data when you visit my website.
2. Information Collection
- Personal Information: I may collect personal information, such as your name, email address, phone number, and other contact details when you interact with my website or services.
- Booking Information: My online booking system – Power Diary – may collect and store booking-related data, including appointment details and health-related information you provide. Please refer to their Privacy Policy here.
- Website Analytics: I use Google Analytics to gather data about website traffic and usage patterns. This information is collected anonymously and helps me improve my website.
- Backup Data: I store backup copies of my website data, including personal information, on servers in Sydney, Australia, for 30 days. Additionally, I maintain secondary backups on Microsoft cloud servers for 50 days.
3. How Your Information is Used
I use the collected information for the following purposes:
- To provide and manage appointment bookings.
- To communicate with you regarding appointments, updates, and relevant information.
- To analyse website traffic and improve the website’s performance.
- To ensure the security and integrity of data backups.
4. Disclosure of Your Information
I may share your personal information with trusted third-party service providers, such as Power Diary, to facilitate appointment bookings and manage patient records.
5. Security of Your Information
I take reasonable steps to protect your personal information from unauthorised access, disclosure, or alteration. The data is stored securely on servers, employing industry-standard security measures to safeguard your data.
6. Your Rights
You have the right to access, correct, or delete your personal information held by me. If you have any questions or requests regarding your data, please contact me using the information provided in Section 7.
7. Contact
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, don’t hesitate to contact me at [email protected].
8. Changes to This Privacy Policy
I may occasionally update this Privacy Policy to reflect changes in my practices or for legal compliance purposes. The updated Policy will be posted on my website with the effective date.